Right of withdrawal

Right of withdrawal


Consumers have a fourteen-day withdrawal.


You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

To exercise your right of withdrawal, you must (DUOLED Germany Inh. Oliver Scheffer e.Kfm., Elbergen 77, 48488 Emsbüren, info@duoled.de, phone: 05903 21790-35, fax: 05903 21790 -38) by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees.

We pick up the goods. We bear the cost of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

Model withdrawal form

(If you want to cancel the contract, please fill in this form and send it back.)

- To DUOLED Germany Inh. Oliver Scheffer e.Kfm., Elbergen 77, 48488 Emsbüren, info@duoled.de, Fax: 05903 21790 -38

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / received on (*)

- name of the consumer (s)

- address of the consumer (s)

- Signature of the consumer (s) (only when notified on paper)

- date

(*) Delete as appropriate.

special instructions

If you finance this contract through a loan and later revoke it, you are no longer bound by the loan agreement, provided that both contracts form an economic unit. This is especially true if we are your lender or if your lender uses it to fund our participation. If the loan has already been received by us when the withdrawal comes into effect, your lender enters into relationship with you regarding the legal consequences of the withdrawal or return of our rights and obligations under the financed contract. The latter does not apply if the present contract deals with the acquisition of financial instruments (such as securities, foreign exchange or derivatives).

If you want to avoid a contractual commitment as much as possible, make use of your right of withdrawal and revoke the loan agreement, if you also have a right of withdrawal.

Disputes between consumers and merchants in connection with online sales contracts or online service contracts can be resolved through an online platform. Below is the link to the European Commission's platform for the out-of-court resolution of online disputes (so-called "OS platform") in accordance with EU Regulation No. 524/2013: http://ec.europa.eu/consumers/ odr /

Cancellation policy for entrepreneurs

Entrepreneurs have no right of revocation. Who acts as an entrepreneur within the meaning of §14 BGB, has no right of revocation according to §355 BGB.

Entrepreneurs, self-employed as well as all natural and legal persons / societies acting entrepreneurially are therefore excluded from the right of withdrawal.